FAQ

What is a Eisy Global virtual card? +
The Eisy Global virtual card is a prepaid card without a physical card. It can be opened in the system indefinitely and money can be withdrawn without invalidating the card. Most importantly, the card can be locked and the money can be returned to the card. The Eisy Global virtual card will provide the card number, expiration date and security code, etc. All transactions are conducted online.
How to apply? +
You just need to contact our customer service to open an account, or you can register on our website https://eisyglobal.com/app/auth/login.
Can the Eisy Global virtual card be used for online payments? +
A virtual card does not have a physical card. It can only be used for online payments.
In what payment scenarios can the Eisy Global virtual card be used? +
(1) Eisy Global virtual cards can be used to pay for advertising on Facebook, Google, TikTok, online shopping platforms, online payments, subscription services, etc. (2) Except for Chinese platforms and government agencies, other online payment platforms can be used.
Is the Eisy Global virtual card safe? +
Virtual credit cards are generally more secure because they do not reveal card information. At the same time, virtual credit cards can be used for one-time transactions, effectively reducing the risk of credit card information being stolen.
What is the spending limit of the Eisy Global virtual card? +
Generally, there is no limit on consumption. If you have any questions, please ask customer service.
What are the fees for the Eisy Global Virtual Card? +
Virtual cards generally charge card opening fees, recharge system fees, and recharge card fees. Please register and log in to our system, carefully understand the relevant fees within our platform, and choose the price that suits you.
How to recharge into the system and recharge into the card? +
(1) If you want to pay USDT, you can pay directly online. If you want to pay MYR, you need to top up through our customer service. (2) You can recharge your card by yourself in the system. Select the card you want to recharge. Click Details -> Enter the recharge amount.
Where can I see my card number, expiry date and security code? +
Click Card List Management to see the card information.
How do I cancel my card? Will the money in the card be returned? +
(1) Click Card List Management, select the card number you want to cancel, and click More -> Cancel Card on the right. (2) The balance on the card will be returned to the main wallet immediately. If you have not received it, please contact customer service.
How long is the Eisy Global virtual card valid for? +
The validity period of a Eisy Global virtual card is usually 2 to 3 years.